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How To View and Manage Credit Notes

View and manage all credit notes created in Wisenet from LRM > Finance > Credit Notes.

You can also view invoices:

  1. For a Learner from LRM > Selected Learner > Finance > Credit Notes tab
  2. For a Workplace from LRM > Selected Workplace > Finance > Credit Notes tab

Required LRM Access: Owner, Admin

1

Search and view Credit Notes

  1. Navigate to LRM > Finance > Credit Notes
  2. (Optional) search and filter data.
  3. Click on the Credit Note Number to open the Credit Note Details page, or
    Click on the Debtor to open the Learner or Workplace profile page.

2

Resend Credit Notes

  1. Navigate to LRM > Finance > Credit Notes
  2. (Optional) search and filter data.
  3. Click the Resend icon in the Action column

OR

  1. Navigate to LRM > Finance > Selected Credit Note > Credit Note Details
  2. Click Action > Resend.

3

Export credit note data

Export selected credit note records using Data Exports.

4

Add custom fields to credit notes

Add custom fields to credit notes using Custom Fields.

Invoice custom fields are only visible internally.

5

Add file notes to credit notes

Add file notes to credit notes of any status using File Notes.

Credit note file notes are only visible internally.