What's New
Event alerts will now be triggered when bulk actions are performed on inactive learners from the Course Enrolment and Unit Enrolment filtered list pages.
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You can now send debtor statements directly from Wisenet either from the Debtor Details > Statement tab or in bulk from the Debtor List page. This allows finance teams to quickly generate and email statements without leaving the application.
Bulk Statement Sending
From the Debtor List, users can select one or multiple debtors and send statements individually or in bulk. Before sending, users can set the statement date range and choose whether to include debtors with a $0 balance.
Debtor Statement Email Template
Statements are sent using a Finance Debtor Statements email template with a pre-filled, editable subject and body. Placeholders automatically populate information such as the selected statement dates, and the statement is attached as a PDF, with the option to include additional files.
The template can be edited from Finance > Settings > Templates section.
We’ve introduced a new Balance column on the Debtor List page, giving you a clear view of the total amount owed per debtor at a glance.
This balance includes all outstanding invoices even those with future due dates so you can see the full picture of receivables without needing to calculate or cross-check manually.
Stay on top of cash flow with faster, more informed decision-making.
We’ve refined the wording in the Automation > Action dropdown to improve clarity.
“Unit enrolments of the course enrolment” now displays as “Actions on the Unit Enrolments.”
To improve load speed, Unit of Study and Unit Group counts have been removed from the Selected Course Offers > Unit Offers page.
These counts remain available on the Unit Management page.
We’ve added a new Learner Fees page in the learner profile for Fees Free reporting.
These updates make managing Fees Free data simpler and more accurate.
New Zealand
Support Cases is a new feature that has been developed by Wisenet so you can engage with and directly support your learners across their entire journey.
This feature is built into Wisenet LRM and accessible through the Learner App, giving learners a simple way to submit support requests, whether directly from the app or by email, so the right staff and teams can respond quickly.
For Premium edition customers, you have the opportunity to use Train AI to understand your organisation’s unique case types and provide professional, context-aware drafts using the Generate AI response to save time and ensure consistency.
Learn how to enable Support Cases and start transforming your learner support journey.
- Not Fee Help AND Not VSL Eligible
- VET Student Loans Eligible
- Fee Help Eligible OR PIR / TEQSA Data
Previously, Auto Grade automatically updated Unit Enrolment fields only when a grade was submitted from an integrated elearning application.
Now, we have extended this capability to manual grading. You can update Unit Enrolment fields simply by entering a final grade directly in Wisenet, with all related fields updating automatically based on the configured Auto Grade Rules.
This enhancement brings the same level of efficiency and consistency to manual grading workflows, giving you greater flexibility without compromising data integrity.

















