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What’s New

What's New

2026
New Unit Enrolment Status – Failed

Introduced a new Failed unit enrolment status to indicate when a learner has completed a unit but did not achieve a successful result.

Failed Status

Unit Offer Unification

Unit Offer Unification is a foundational project designed to simplify how units are structured, shared, and managed across course offers, while giving you more flexibility where it actually matters.

 

At its core, it removes unnecessary duplication and allows unit delivery to be managed in a way that mirrors how education is really delivered.

 

At the core of this update is a shift to a simpler, more flexible Unit Offer model.

  • Unit Offers will be able to be shared across multiple Course Offers
  • Unit Groups will be retired and replaced with a unified structure
  • Unit hierarchies will be managed through clear parent-child relationships

 

Alongside these structural improvements, we are updating a number of key areas across Wisenet to improve usability and consistency. This is a significant structural improvement, but the core workflows you rely on will remain familiar.

Learn more

New option in Auto Grade Rules

Added a new option in Auto Grade Rules to autograde learners with a Current course enrolment status only.

Only Autograde Current Course Enrolments
Autograde Current Enrolments

If a learner has the same unit enrolled across multiple course enrolments, Autograde will:

  • Find all matching unit enrolments for that unit code
  • Then decide which ones to update based on the toggle setting

When the toggle is ON:

  • Autograde only updates unit enrolments that belong to the learner’s Current course enrolment
  • Any matching units in non-current (e.g. completed, withdrawn etc.) course enrolments are ignored

When the toggle is OFF:

  • Autograde updates all matching unit enrolments, across all course enrolments, regardless of course enrolment status

NOTE: You can control eligibility using Course Enrolment Status, Unit Enrolment Status, or a combination of both, depending on how you configure the rules.

Learn more

Unit Enrolment Details Page Update

We’ve refreshed the Unit Enrolment Details page as part of our ongoing platform modernisation, delivering a more consistent experience and improved user interface.


Unit Enrolment Details

Courses – Add Course Page Update

The Add Course page has been upgraded to the new interface offering better responsiveness and a more user-friendly experience.

 

Add Course Page

BI Connector Sync Schedule

You now have greater control over your BI connector’s sync schedule. Instead of a set period, you can now specify exact days and times for data synchronisation. This enhanced flexibility ensures your data is synced and ready for BI Reporting tools precisely when you need it.


BI Connector

Course Version Added to Course Details (NZ Only)

New Course Version field added to the Course Details page.

This new field allows you to clearly identify and manage different versions of a course, supporting improved tracking, compliance, and version control.


Course versions

New Zealand

Locations List Update: Effective Date Fields Added

Effective From and Effective To dates have been added to the Locations list page.

 

Location Effective Dates

Event Alerts for Bulk Actions

Event alerts will now be triggered when bulk actions are performed on inactive learners from the Course Enrolment and Unit Enrolment filtered list pages.
Learn more

 

Event Alerts

Debtor Statements

You can now send debtor statements directly from Wisenet either from the Debtor Details > Statement tab or in bulk from the Debtor List page. This allows finance teams to quickly generate and email statements without leaving the application.

 

Balance

 

Bulk Statement Sending

 

From the Debtor List, users can select one or multiple debtors and send statements individually or in bulk. Before sending, users can set the statement date range and choose whether to include debtors with a $0 balance.

 

Balance

 

Debtor Statement Email Template

 

Statements are sent using a Finance Debtor Statements email template with a pre-filled, editable subject and body. Placeholders automatically populate information such as the selected statement dates, and the statement is attached as a PDF, with the option to include additional files.

 

The template can be edited from Finance > Settings > Templates section.

 

Balance

 
Learn more

Balance Field for visibility on Total Owing

We’ve introduced a new Balance column on the Debtor List page, giving you a clear view of the total amount owed per debtor at a glance.

 

This balance includes all outstanding invoices even those with future due dates  so you can see the full picture of receivables without needing to calculate or cross-check manually.

 

Stay on top of cash flow with faster, more informed decision-making.

 

Balance

Introducing the new Debtor Logbook

Dedicated Debtor Logbook that brings together all logbook activity across a debtor’s invoices, credit notes, and related documents in one place.

 

Dashboard Automation Details

Sales+ New Confirm Email Field

Sales+ form now includes a Confirm Email field to validate matching email addresses and improve data accuracy.

 

Sales+ Confirm Email

Automation – Event Alerts Dashboard

The Event Alerts dashboard now includes automation-related events. This provides greater visibility into automation execution issues, making it easier to identify, investigate, and resolve automation failures.

 

Dashboard Automation Details

Courses – Course Details Page Update

The Course Details page has been upgraded to the new React interface, delivering improved performance, responsiveness, and usability.

 

Course Page Details

Automation – Action Wording Update

We’ve refined the wording in the Automation > Action dropdown to improve clarity.


“Unit enrolments of the course enrolment” now displays as “Actions on the Unit Enrolments.”

 

Learn More

Action Group Details

Course Offers – Unit Offers Page Update

To improve load speed, Unit of Study and Unit Group counts have been removed from the Selected Course Offers > Unit Offers page.


These counts remain available on the Unit Management page.

2025
Fees Free Reporting Update

We’ve added a new Learner Fees page in the learner profile for Fees Free reporting.

 

These updates make managing Fees Free data simpler and more accurate.

Learn more

New Zealand

Support Cases: An Engaging Way to Support Your Learners

Support Cases is a new feature that has been developed by Wisenet so you can engage with and directly support your learners across their entire journey. 

 

This feature is built into Wisenet LRM and accessible through the Learner App, giving learners a simple way to submit support requests, whether directly from the app or by email, so the right staff and teams can respond quickly.

 

For Premium edition customers, you have the opportunity to use Train AI to understand your organisation’s unique case types and provide professional, context-aware drafts using the Generate AI response to save time and ensure consistency.

 

Learn how to enable Support Cases and start transforming your learner support journey.

Update – Fee Help Eligibility Options
New descriptions have been added to the Fee Help Eligibility dropdown under Scope > Courses > Selected Course Details:
  • Not Fee Help AND Not VSL Eligible
  • VET Student Loans Eligible
  • Fee Help Eligible OR PIR / TEQSA Data