A manual payment is an entry that is recorded manually within your organisation. These payments are not collected through Wisenet-supported payment gateways.
In Wisenet, manual payments will be captured against existing invoices and currently only full payments can be captured. Each payment will be recorded as a single transaction and saved in the Payments section under Finance.
1
Access to Invoice Details page
IMPORTANT NOTE: Payments can only be captured for invoices with an Issued status AND must have an amount owing.
- Navigate to LRM > Finance
- The Invoices page loads by default. Otherwise, on the left navigation bar click on Invoices.
- Use either the Search or the Filter functionalities to find the relevant invoice you want to capture manual payment for.
- Click on the relevant Invoice Number to start the process.
- By clicking on the Invoice Number, you will be redirected to the Invoice Details page
2
Capture Payment
- On the Invoice Details page, click on the Action Menu
- Click Capture Payment
- A drawer will open with fields to allow you to capture payments against the invoice.
- Select a Payment Method:
- Cash
- Bank Deposit
- Credit Card
- Enter the Amount Received
- Register the Payment Date
- By default, today’s date will appear. Update the payment date accordingly.
- NOTE: Payment date cannot be after today’s date. Therefore, when capturing payments, future dates cannot be selected from the date picker, and you will get an error if a future date is manually entered.
- (Optional) Add Notes if required
- Click Add Payment
3
Confirm Payment Details
Review the payment details on the confirmation box to ensure the correct payment amount and date are captured against the relevant invoice.
- Click Confirm if all details are correct.
- Payment history can be viewed on the Payments page.
If the payment details are incorrect, you can return to the Capture Payment drawer by selecting the Cancel Button.