Introducing Quotes
Wisenet’s Quotes feature enables you to create, issue, and invoice quotes.
Issuing a quote will email the quote to the customer. The customer can view the quote online and accept/decline instantly. Convert accepted quotes to invoices quickly and easily.
Who quotes are sent to
Quotes are issued to a Sales Contact.
When you create a quote, select an existing Sales Contact or create a new Sales Contact. Select a Learner/Workplace that is linked to the Sales Contact in order to quickly invoice accepted quotes.
Get an insight into how customers View, Accept or Decline a Quote
Statuses
Interacting with a quote depends on the Quote Status.
DRAFT – A quote has been Saved but Not Sent.
Can Edit Can Resend Can Delete
ISSUED – A quote has been Sent.
Can Edit Can Resend Can Delete
ACCEPTED – A quote has been Sent and Accepted.
Can Edit Can Resend Can Delete
INVOICED – A quote has been Sent, Accepted, and Invoiced.
Can Edit Can Resend Can Delete
DECLINED – A quote has been Sent and Declined.
Can Edit Can Resend Can Delete
WITHDRAWN – A quote has been Sent, then Withdrawn by the organisation. Customers lose access to quotes once withdrawn.
Can Edit Can Resend Can Delete
EXPIRED – A quote has been Sent, and has expired before being accepted or declined.
Can Edit Can Resend Can Delete
The Process
Event Alerts
Quotes Event Alerts provide details of when quotes have been Accepted and Declined. There is a count on the dashboard to highlight the number of Accepted quotes and number of Declined quotes. Clicking on the count will take you to LRM > Reports > Event Alerts > Quotes
Set Up
Quotes Finance Settings
You must fill out the Quote Settings page before creating and managing quotes.
Finance Items
Finance Items allows you to create chargeable items to add to your quotes.
Create a New Quote
Once you have updated your Settings and have added Finance items, you can start creating quotes.
Manage
Search and View Quotes
All quotes appear on the Quotes page. Use the page to search and view quotes.
Export your Quote data
Export selected quote records using the Data Export feature.
Edit, Resend, Remove Quotes
You can apply different actions to a quote depending on the quote status.