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Wisenet

      Debtor Statements

      Communicate account balances to  Workplaces and Learners using Wisenet’s Debtor Statements feature. It summarises financial transactions—including invoices, payments, credits, and refunds—over a specified period, helping account holders stay informed and manage payments effectively.

      Key Features

      • Comprehensive Financial Overview: Summarise all financial transactions, including invoices, payments, credits, and refunds, in a T-account format with debit, credit, and running balance columns.
      • Customisable Filters: Refine statement views by issue date, due date, or transaction type for easier review of specific periods or details.
      • Export Functionality: Easily export debtor statements for reconciliation or reporting, with downloads accessible via the Data Export feature.
      • Universal Applicability: Provides consistent details for both Workplace and Learner debtors, ensuring clarity across all debtor types.

      Required Knowledge: Debtor

      Note: The debtor statement feature only provides data captured within Wisenet Finance.

      How to View and Manage Debtor Statements

      1

      Navigate to the Debtor Statement

      1. Navigate to LRM > Finance > Selected Debtor > Debtor Details
        • See the Debtors article for more info
      2. Select the Statement tab.

      2

      Apply Filters (Optional)

      • Date Criteria:
        • Last Week (default filter)
        • Today
        • Yesterday
        • Week to Date
        • Month to Date
        • Last Month
        • Custom Date Range
        • Custom Range Logic (e.g., Previous X Days, Weeks, or Months)
      • Transaction Type:
        • Filter by All (default filter), Debit Transactions or Credit Transactions

      3

      Export Debtor Statements

      1. Click Actions > Export
      2. The exported file can be accessed and downloaded from the Data Export section.
        Learn More: Data Export

      4

      Send Debtor Statements

      1. (Optional) search and filter transactions
      2. Click Actions > Send Statement [NOTE: This feature is not available when filter is set to All Time]
      3. Choose the appropriate recipient –
        1. Debtor Email

        2. Debtor Alternative Email

        3. Staff

        4. Other email address

      4. You can set the reply-to email address as one of the following:

        1. Your email address
        2. The standard reply-to email address saved in LRM settings
      5. [Optional] Edit the Subject and Body of the email
      6. Click Send

      In Bulk

      1. Navigate to LRM > Finance > Debtors
      2. Use the search bar to search by name, or
      3. Apply filters:
        • Debtor Name
        • Debtor Type (e.g., Learner or Workplace)
        • Debtor Internal Reference (e.g., Student ID for Learners or Business Number for Workplaces).
      4. Choose the appropriate Debtors as required.
      5. Click Actions > Bulk Send Statement 
      6. Filter by the appropriate dates and toggle ‘Send statements to debtors where balance = $0?’ if required
      7. Click Send Statement
      8. Choose the appropriate recipient –

        1. Debtor Email

        2. Debtor Alternative Email

        3. Staff

        4. Other email address

      9. You can set the reply-to email address as one of the following:
        1. Your email address
        2. The standard reply-to email address saved in LRM settings
      10. [Optional] Edit the Subject and Body of the email
      11. Click Send