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How to Write Off an Invoice

Writing off an invoice allows you to write off all or part of an outstanding amount when you no longer expect to collect it from the debtor.

You can choose the amount to write off and process multiple write-offs against the same invoice, provided the total amount written off does not exceed the invoice’s outstanding balance.

Invoices must have a status of Issued to process a write-off. Draft and Scheduled invoices cannot be written off.

Required LRM Access: Owner, Admin, FinanceAdmin and FinanceUser

1

Write Off an Invoice

  1. Navigate to LRM > Finance > Selected Invoice > Invoice Details
  2. Click Action > Write Off debt
  3. Edit the Write Off Amount and Date as required
  4. Add any notes
  5. Click Write Off Debt

2

View all Write Offs

  1. Navigate to LRM > Finance > Selected Invoice > Invoice Details
  2. Click Action > Write Off debt
  3. Click Save