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Debtors

Wisenet Debtors provides a centralised solution for managing debtor information. It complements the Aged Receivable Reporting feature by offering tools for tracking and managing outstanding balances.

Key Features

  • Comprehensive Overview: View detailed debtor information, including the number of outstanding invoices, total outstanding balance, overdue invoices, overdue amounts, and available credit.
  • Quick Follow-Ups: Send reminders to debtors with a single click, ensuring timely communication and reducing outstanding balances.
  • Detailed Navigation: Access individual debtor transaction records by clicking on the debtor’s name.
  • Customisable Filters: Use filters to search for specific debtor types, such as Workplaces or Learners, or refine results by debtor name or internal references like Student ID or Business Number.

Required Knowledge: Finances

Note: The debtor feature only provides data captured within Wisenet Finance.

1

How to use the Finance Debtors page

  1. Navigate to LRM > Finance > Debtors
  2. Use the search bar to search by name, or
  3. Apply filters:
    • Debtor Name
    • Debtor Type (e.g., Learner or Workplace)
    • Debtor Internal Reference (e.g., Student ID for Learners or Business Number for Workplaces).
  4. Click on a name to open the Selected Debtor > Debtor Details page.

2

How to use the Debtor Details Page

Note: Workplace debtors do not have the Account tab.

The Debtor Details page displays the Business Number for Workplaces and the Student Number for Learners.

  • Account (Learner Debtors only): 
    • Verify that all enrolment line items have been invoiced.
    • Generate invoices for pending account items.
    • Remove account items that are not meant to be invoiced.
  • Invoices:
    • Resend an invoice.
    • View invoice total and any amounts owing.
    • Click on the Invoice Number to navigate to the Invoice Details page to:
      • Apply an existing credit note.
      • Generate a new credit note.
  • Payments:
    • View payment details.
    • Click on the Receipt Number to open the Payment Details page to:
      • Resend payment confirmation
      • Refund a payment
  • Credit Notes:
    • Resend a credit note.
    • Click on the Credit Note Number to access the Credit Note Details page
  • Refunds:
    • Click on the Refund Number to view the Refund Details page to:
      • Resend refund confirmation
  • Statements:
    • View the debtor’s financial position and apply filters.
    • Generate a single view of all transactions in T-account form, providing a clear breakdown of running balances.
    • Export the debtor statement for reporting, reconciliation, or sharing purposes.