Allocate an issued Credit Note to one or more invoices for the same debtor to reduce the amount they owe.

You can allocate all or part of the available credit, distribute it across multiple invoices, and unallocate an existing allocation if it needs to be corrected or the credit needs to be used elsewhere.

Allocate credit to an invoice

You can start an allocation from either the Invoice Details or Credit Note Details page.

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Option 1: Allocate from an Invoice

Use this option when you are working with a particular invoice and want to apply available credit for the debtor.

1. Navigate to LRM > Finance > Selected Invoice > Invoice Details
2. Click Action > Allocate Credit
   • A list of credit notes for that debtor with unused credit will show.
   • Choose the appropriate credit note
3. Enter the amount of credit you want to allocate in the Allocation Amount
4. Enter the Allocation Date
5. Click Save

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Option 2: Allocate from a Credit Note

Use this option when you have available credit and want to decide which invoice or invoices it should be allocated to.

1. Navigate to LRM > Finance > Credit Notes > Selected Credit Note Details
2. Click Action > Allocate Credit
   • A list of invoices for that debtor with issued status will show.
   • Choose the appropriate invoice
3. Enter the amount of credit you want to allocate in the Allocation Amount
4. Enter the Allocation Date
5. Click Save

Unallocate Credit

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If an allocation was made incorrectly or the credit needs to be used elsewhere, you can unallocate it.

You can unallocate credit from a Credit Note with a status of Issued or Fully Applied.

To unallocate credit:

1. Open the Invoice Details or Credit Note Details page.
2. Locate the Credit Note allocation you want to unallocate.
3. Select the cross icon to Unallocate
4. Enter the Unallocation Date.
5. Save

The Unallocation Date must be after the Accounting Period Lockdown date.

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