To enrol in an Elearning course, a Learner in Wisenet must have a username.

1

Notes on Learner usernames

The Learner’s username is found at LRM > Selected Learner > Elearning.

The Learner’s username defaults to the Learner email address (found under LRM > Selected Learner > Learner Profile > Personal Details).

Learners in Wisenet can have the same email address, but they cannot have the same username. If a Learner is created with an existing email address, that Learner will have no username.

You can manually add, edit, or delete a Learner’s username.

To enrol a Learner in an Elearning course, a Learner must have a username.

2

Edit a Learner’s username

1. Navigate to LRM > Selected Learner > Elearning
   • The username is at the top of the page.
2. Click Change
3. Add or edit:
   1. Learner email address (this will update their email in Selected Learner > Learner Profile > Personal Details)
   2. Learner username
   3. Learner app access expiry date
4. Click Save.

3

Find Learners who have not synced to an Elearning Enrolment

Check Elearning Event Alerts to find when a Learner has not synced to an Elearning Enrolment.

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