Loading...

How To Use Bulk Action Event Alerts

Bulk Action Event Alerts provide details when bulk updates to inactive learner records are made from the course enrolment or unit enrolment filtered lists pages.

Required LRM Access: Owner, Admin, PowerUser, User

1

Navigate to Bulk Action Event Alerts
    1. Go to LRM > Reports > Event Alerts > Bulk Actions

2

Review the Event Alerts
  1. The Event Alerts tab will show you alerts from the past 7 days. You can adjust this by using the top dropdown menu to show alerts from the past 1-7, 14, 30 or 60 days, or all event alerts.
  2. Use the Search function to search by Alert Details and Related Records.
  3. Use the dropdown menu to filter by Alert Type.
  4. To show alerts that have already been acknowledged, tick the “Include Acknowledged” option.

3

Check the Alert Details

The Alert Details column will show you more information about the event trigger.

4

Acknowledge Alerts

When you want to remove the Bulk Action failed record from the Event Alerts count, set the alert to be Acknowledged.

  1. Select the record you wish to acknowledge
  2. Click the “Acknowledge” button in the top right
  3. The record will disappear from the page.
  4. A popup will briefly appear: “Event Alert Acknowledged and Updated”

NOTE:

  • Previously acknowledged records will not show in the Event Alerts tab unless you select the option “Include Acknowledged”.