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Wisenet

      How To Use QR Code for Certificate Validation

      Before you begin:

      Required Knowledge: Certificates / Credentials

      Required Access: You will require Portal Admin access to turn on QR Code

      Required Pre-Steps: How to create a Credential

      IMPORTANT NOTE:

      • All – We recommend that you test this process first with a ‘test learner’ to ensure the process works
      • New Zealand –  For Training providers under NZQA, permission is required by the Qualification Authority before you can apply QR Codes to a Certificate.
      • If you are not currently using Wisenet Credentials or would like to start, we recommend that you see our resources on How to Use Wisenet Credentials for more details or, please log a support request and we can help.
      Benefits
      • Certificate validation provides you with a unique url that can be shared with stakeholders allowing them to self-validate certificates
      • Easily validate the authentication credentials by adding a QR code to your credentials or a link to your website
      • Validators (examples below) can enter the Credential Number and Last Name to validate the credential. This is beneficial to:
        • An Employer validating an Employee
        • A RTO checking CT/RPL for a Learner
      • Particularly useful if you use the Email Certificate functionality in Wisenet

      Contents:

      1. QR Code Access
      2. Save QR Code
      3. Add to Certificate
      4. Unique QR Code
      5. Validation

      1. Turn ON your unique QR Code Access

      The QR Code is unique to each training organisation.

      To turn ON your QR Code:

      1. Login to your Portal and select My Account
      2. Then select Show Settings
      3. Go to the section for Learner App and turn on your QR code

      Click to enlarge:

      2.Obtain and Save your Unique QR Code as an image

      Once you have turned on your access to QR Code you can now save the image to use on your credentials.

      1. Login to Wisenet
      2. Click on Reports and on the Left Side Navigation bar select Credentials Register
      3. Select the tab QR Certification Validation
      4. Copy the url and add the link to your website for ‘QR Certificate Validation’
      5. Copy the QR Code image by:
        • right-clicking on the QR Code image
        • choose Save As and save to your computer

      Note: The QR Code contains the URL found on your QR Certificate Validation page.

      3. Add QR Code to Certificate

      Once you have downloaded your QR Code, you can then insert and resize it as an image in your Credentials Word Doc Template.

      How to Edit Credentials

      4. Validate QR Code

      Once the credential with the QR Code has been issued, employers can scan the QR Code and enter the Certificate Number and the Learner’s Last Name to verify the credential.

      NOTE: Requirement to scan

      • A Barcode Scanner App of choice will need to be downloaded on smartphones or tablets. Many modern smartphones also have QR Code scanners built into their camera software.
      1. If the Validation is successful the Employer can request a copy of the Certificate.
      2. When it has validated, an email is sent to the validator and another to the Learner advising that this was done and, is stored in Course Enrolment logbook
      FAQs

      1. Why does a copy of the Certificate need to be sent to the validator?

      The quick verification only proves that a Certificate with the provided Certificate Number exists for the provided Learner Last Name. It does not qualify the qualification or the completeness of the units. Therefore by sending a copy of the Certificate with “copy” watermarks applied, the validator is able to accurately cross check.

      2. Is it a privacy issue that the actual certificate record is sent to the validator?

      The certificate can only be verified if the validator knows the Certificate Number AND the Learners Last Name. How would the Certificate Number be known without them having a copy of the certificate already in front of them? This email process is also audit tracking the validator and also alerts the Learner when someone validates their Certificate details.

      5. Customise your QR Code Validation Page

      Note: If you have already customised your Learner App page before, you can omit this step.

      We recommend that you change your heading banner and contact details once QR Code Access has been set up (see image on right for default).

      1. Login to your Portal and select My Account
      2. Select Show Settings
      3. Go to the section for Learner App
      4. Change Learner App Top Banner Fill Colour, Name and and Contact Help details etc to customise your QR Code validation page

      Learn More? How to Edit Portal Settings

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