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Wisenet

      How To Issue, Print and Email a Credential

      After generating a Credential, you can now issue the Credential and present it to your Learner.

      Stages for issuing a credential:

      4

      Issue Credentials

      • Navigate to LRM > Reports > Credential Register
      • (Optional) Search or filter the results.
        • E.g. Add a filter: status = Awaiting Issue
      • To issue one credential, click the Issue icon on the end of the row
      • Or, select one or more credentials, click Action > Issue
        • The Issue Credentials drawer opens.
      • Is this the Certificate for completing a full Qualification – select Yes or No
      • If Yes, set the Date Issued
      • (Optional) Enter a reason for issuing Credential
      • Click Issue.

      Is this the Certificate for completion a full Qualification?

      If you select Yes, on the Course Enrolment:

      • Qual Issued flag will be ticked
      • Parchment number will be set to the Credential Number
      • Issued Date is set

      5

      Print Credentials

      1. Navigate to LRM > Reports > Credential Register
      2. (Optional) Search or filter the results.
      3. Click the Print icon on the Credential line.
      4. The PDF will open in a new tab.

      6

      Email Credentials

      • Emailing Credentials is only available on Premium Edition
      • This feature is turned off by default. It can be turned on by a Portal Admin.
      1. Navigate to LRM> Reports > Credential Register
      2. (Optional) Search or filter the results.
      3. Click the Email icon on the Credential line, or
      4. Select one or more Credentials, click Action > Email
      5. Adjust the email details
      6. Click Send.