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Wisenet

      How to Set Up Credential Email Templates

      Set up Credential email templates to easily email Credentials once they have been generated.

      If you have Credential email templates saved under the Course Enrolment email templates, you must recreate these templates in the Credential email templates section. See Step 2.

      We recommend you set the old Credential email templates under Course Enrolment to Inactive.

      1

      Edit Credential email templates

      1. Navigate to LRM > Settings > Email Templates (under Configuration)
      2. Tick the Credentials checkbox (and untick others) to see the Credentials email templates.
      3. Click on an email template title
        • The Edit Email Template drawer opens
      4. Set the Is Active toggle to ON or OFF
      5. Edit the Subject
      6. Edit the Body
        • Insert placeholders and media if required
      7. Click Save

      2

      Create new Credential email template

      1. Navigate to LRM > Settings > Email Templates (under Configuration)
      2. Click Add Template
      3. Under Section select Credential
      4. Enter template name
      5. Enter template description
      6. Enter a Subject
      7. Enter a Body
        • Insert placeholders and media if required
      8. Click Save

      3

      Next Steps

      Issue, Print and Email Credentials