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How To Cancel or Reissue a Credential

A Credential cannot be deleted but it can be cancelled.

1

Cancel a Credential

  • Navigate to LRM > Reports > Credential Register
  • (Optional) Search or filter the results.
  • Click on the Cancel icon on the Credential line.

2

Reissue a Credential

  1. Cancel the Credential (see above).
  2. Generate a new Credential for the Learner.