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How to Add Conditional Logic to a Form Field

Conditional Logic allows you to hide/show fields on a form based on the values entered for other fields.

Example: When an applicant replies Yes to the Have a Prior Education? question on your Application Form, you want to collect additional data regarding their answer but when No then these extra fields would be hidden.

PLEASE NOTE:

  • Conditional Logic works on any field except for signatures, file uploads and confirmations
  • This is a PREMIUM Sales+ feature. Contact Us if you would like to learn more about Sales+ Editions.

Follow the steps below on how to add Conditional Logic to Form Fields.

1

  1. Navigate to Settings > Form Management
  2. Open the relevant Form

2

TIP! You can easily identify a field that contains existing Conditional Logic. Simply look for the green Conditional Logic icon before the field name.

  1. Hover on the field you want to add conditional logic to
  2. Click on the blue Conditional Logic icon

3

When the Conditional Logic drawer opens, it shows you the Field Name and Display Label of the field you have selected to add Conditional Logic to. By default, Conditional Logic is set to NO

  1. Click the Enable Conditional Logic toggle to YES

4

Adding Blocks

A Block is the ‘sub-field’ where you will add the specific condition(s) associated to that particular ‘sub-field’. You can add up to 3 Blocks per field. The first Block will appear by default.

  1. If you need to add more Blocks, Click the Add New Block button

IMPORTANT NOTES:

  • For the field to show, an entire block of conditions need to be met
  • You can add up to 3 blocks in total

5

Adding Conditions

A Condition is where you define what additional information you would like to capture for a particular field on your form. You can add up to 3 Conditions per Block.

  1. Use the Dropdowns and Text Field to add your first condition within a block
  2. Use the Add New Condition to add more (if required)
  3. If you need to delete a Condition, simply use the ‘red minus’ icon next to the relevant condition

IMPORTANT NOTES:

  • For a block of conditions to be met, all conditions in the block need to be successful
  • You can add up to 3 new conditions per block

6

Click Save

You should now see a green ‘Conditional Logic’ icon to before the field name.