Introducing FEE HELP
FEE HELP (FH) is a government initiative that allows eligible Learners to pay part or all of their course tuition fees via a government loan known as FEE HELP Assistance.
If a Learner accesses FH Assistance, the government will pay their tuition fees directly to the RTO. The Learner will then be required to pay the loan and a loan fee back to the government.
Only FEE Help approved providers can offer FEE-HELP assistance to eligible Learners. And, there are a lot of requirements and restrictions around FEE HELP Loans and it is important to know the details.
Set Up your Accounts
The eCAF (Electronic Commonwealth Assistance Form) process has been improved thanks to the introduction of the new Government eCAF system. The system is designed to simplify the process for getting Learners to complete their Commonwealth Assistance Form.
FEE HELP Courses
Prior to creating Course Offers you need to indicate which Courses are for FEE HELP and decide which Course Offer structure you are going to use.
Invoice and Assistance Notices
Learn how to set up CANs and Invoices using Scheduled CANs/Invoices.
Set Up Course Offers
Adding a Course Offer for FEE HELP follows the same process however, ensure that any additional AVETMISS fields are entered and the Course Offer Name and Code is easily identified as FEE HELP.
Units of Study is important for FEE HELP delivery as it allows for groups of Units and Competency.
1.Follow the steps for enrolling a learning ensuring that all relevant fields for FEE HELP Learners have been completed.
2. After the 2 day cooling off period has passed the Learner details can be sent to eCAF
3. Generate Invoice
If you have set up your CANs and Invoices these should generate automatically.
Monitor and Update Learner Progress
Prepare for Reporting
(Recommended) Refer to the Higher Education Student Data Collection 2018 Reporting Schedule
Data and Image Source: https://heimshelp.education.gov.au/resources/key-dates-and-reporting-deadlines. Extracted: October 2018
Troubleshooting FEE HELP Errors
The FEE HELP FAQ will help you with troubleshooting FEE HELP errors (if any).