Email Messaging

Introducing Email Messaging

Wisenet can send email messages in many different contexts whether manually or automatically. Wisenet can also accept inbound email messages. Inbound emails can be saved against any logbook in Wisenet.

You have options to use both inbuilt templates or custom templates.  With its multiple filter option you can choose to send email messages individually or in bulk.

Overview on how you can use the Email Messaging feature

There are many ways that emails are sent out of Wisenet depending on the feature.


You do not want your recipient(s) to miss your emails due to going to Spam/Junk folder.

How to make sure your email doesn’t look like spam

Set Up Email Message Templates

Use templates to standardise and streamline your communications.

How To Create and Edit an Email Template

Configure Email Messaging Notification Settings

Notification settings can only be updated by Portal Administrators in the Wisenet Portal Admin Setting Section.

How to Configure Notification Settings

Send an Email Message

There are different options to send email messages in Wisenet.  It can be done via Logbook, uReport or Learncycle.  Your sent email messages are saved either against the Client Logbook or the Course Enrolment Logbook.

How to Send an Email Message

Learn More? Tips to keep Email Out of the Spam Folder

Receive an Email Message

Wisenet can receive email messages and save them into any Logbook in the LRM.

Learn More? Inbound Emails

Event Alerts

Event Alerts show when Outbound Emails were unsuccessfully sent, or when Inbound Emails have been received directly into Logbooks.

Learn More?