Loading...

Email Messaging

Introducing Email Messaging

Wisenet can send email messages in many different contexts whether manually or automatically. Wisenet can also accept inbound email messages. Inbound emails can be saved against any logbook in Wisenet.

You have options to use both inbuilt templates or custom templates.  With its multiple filter option you can choose to send email messages individually or in bulk.

Set Up

Set Up Email Message Templates

How To Create and Edit an Email Template

Configure Email Messaging Notification Settings

Notification settings can only be updated by Portal Administrators in the Wisenet Portal Admin Setting Section.

How to Configure Notification Settings

Actions

Send an Email Message

There are different options to send email messages in Wisenet.  It can be done via Logbook, uReport or Learncycle.  Your sent email messages are saved either against the Client Logbook or the Course Enrolment Logbook.

How to Send an Email Message

Tips to keep Email Out of the Spam Folder (external link)

How To Bulk Message Learners via SMS or Email

Receive an Email Message

Wisenet can receive email messages and save them into any Logbook in the LRM.

Inbound Emails

How to Send an Inbound Email into LRM

How to Save an Unlinked Email to a Logbook

How to Find Linked and Unlinked Emails

Event Alerts

Event Alerts show when Outbound Emails were unsuccessfully sent, or when Inbound Emails have been received directly into Logbooks.