Wisenet can send email messages in many different contexts. Here is an overview of how you can use emails within each context and what additional email functionalities are included for each.
| Logbook | - send to one Learner or to multiple Learners in a course offer - compose on the fly or use a custom email message template - attach uploaded files - cc other stakeholders including agents and workplace contacts - customise the 'from' name and 'reply-to' address |
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| uReport | - create custom document templates - generate a personalised document and send as an email attachment - all the options of logbook messages |
| Learncycle | - send email messages automatically triggered by your selected course enrolment updates - custom scheduling all the options of uReport and logbook |
| Survey | - send survey invitation with your custom email message |
| Scheduled CANs/Invoices (VSL customers only) | - send CAN or invoice automatically using your custom email message and document templates - custom scheduled before or after census date - multiple filter options available |
| qReport subscriptions | - set up a qReport and email it to any email addresses - select filters and output format your custom schedule and email message body for each subscribed report |
| Exports | - send government compliance export files to your selected address - set a default address in LRM and change it on the fly - zipped files attached to the email message |
| Credentials | - email Issued Credentials to Learners and other email addresses. NOTE: Only available on Premium Edition and by default this feature is turned OFF. If required, LRM Owner is to turn email ON. |
| Learner App | - notify Learner of new access, URL, username and password - learner self service - forgot password send to one Learner or to multiple Learners in a course offer can be triggered by Learncycle - nominate email addresses to receive notifications when students update their learner app details - your custom email templates |
| Wisenet User Account | - automated Wisenet system email - when inviting new user - when updating or forgot password |
| Integration Services | - some Wisenet services return email message updates VSN (AU), UIP (NZ) Service updates for integrated applications |
| Company Announcements | - Wisenet will advise you of planned maintenance and new releases |
| 3rd party hosted software | - some Wisenet hosted third party software has its own messaging system like Moodle |