1
2
3
4
Help – my Learners are still not being created in Brightspace
If you have entered a Learner Role ID in Wisenet and your Learners are still not being created in Brightspace, make sure that the account you have set up the OAuth connection with has the ability to enrol Learners.
- Navigate to Brightspace > Admin Tools > Roles and Permissions (under Security)
- Locate the Role that the Learners are mapped to.
- Click the dropdown > Edit Role Interactions
- Scroll down to the “Enroll [role name]” section
- Make sure the boxes are ticked as per the screenshot below.