Loading...

Staff

Introducing Staff

Use the Staff section to record details of trainers, assessors, managers, administrators, and contractors.

Having all staff members properly entered into Wisenet speeds up the process of creating Courses, Units, Course Offers and Unit Offers.

Set Up

Provide Staff Member with Wisenet Access

Each Wisenet user must have their own login. Staff who don’t need access can be added to Staff Records only.

Invite a New User

Modify and Delete a User

Add Staff

You can add staff to Wisenet by sending an invite via the Portal or manually via the LRM.

If they don’t need access but their details must be recorded, use the same process.

How to Add a Staff Record

Add and Edit Staff Teams

Create teams of staff members and use the teams for Support Cases.

Add and Edit Staff Teams

Link Staff to Courses and Units

Link Staff to Courses and Units to identify which Staff members are eligible to train and assess each Course or Unit.

Link Staff to Courses and Units

Actions

Attach Records

Upload any documents relevant to the Staff member using File Notes.

We recommend uploading all documents required for auditing such as:

  • Qualifications and Certificates
  • CV / Resumes
  • Working with Children / Minors checks
  • Police checks

How to Add File Notes

Use Checklists to keep track of Staff files.

Merge Staff

If a Staff member is entered twice, the two records should be merged.

How to Merge Staff Records

Archive Staff

When staff leave, update their Wisenet access to prevent unauthorised use and ensure others can access their account if needed.

How to Modify or Delete a User Account

You can also delete a staff record from within Wisenet.

How to Delete a Staff record