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Learner App

Introducing Learner App

The Learner App features improved user experience, more customization, and a sleek new design. The Learner App enables your Learners to view their classes, attendance, personal details and more, all in one place.

Benefits for your organisation

  1. Customise the look and feel of the Learner App with your own branding, colours, welcome messages, and links
  2. Use your own custom domain (available as an add-on)
  3. Choose which kinds of information your Learners can view
  4. Let your Learners update their personal details, or make them view-only – you decide.
  5. Get notified when a Learner updates their details
  6. No need to resend invoices to Learners – they can view them all in the Learner App
  7. Link your Elearning site directly within Learner App
  8. Improve your Learners’ experience of your organisation by giving them instant, easy-to-access info about their learning journey with you.

Benefits for your Learners

  1. Learners can view and edit their personal details
  2. Learners can easily view and pay outstanding invoices
  3. They can keep on track of their classes and attendance without needing to contact a class admin
  4. Easy access to their Elearning site
  5. View and download documents at any time – no need to request copies from staff
  6. A better experience with your organisation.

Learner App Functionality

Dashboard

The Dashboard is the landing page when Learners log in. The Learner can view:

  1. The Welcome message and action button (configured in Learner App Settings)
  2. Recent messages
  3. Any upcoming classes
  4. Courses they are enrolled in
  5. Any outstanding invoice totals
  6. Units they are enrolled in

My Courses

My Courses page shows all Courses a Learner is enrolled in. The Learner can view:

  1. Course Progress as a count or percentage (configured in Learner App settings)
  2. Course Coordinator
  3. Course start and end dates
  4. Units within the course
  5. Unit Assessor
  6. Unit Trainer
  7. Unit grades (Practical, Theory, Final, Result)
  8. Unit enrolment status
  9. (Optional) Any assessments for each unit (configured in Learner App settings)

My Elearning

Learners can click through to their Elearning site from here. Choose whether to show this link and the link URL (configured in Learner App settings).

Timetable

Learners can see their class timetables in week or month format. They can also:

  1. View the lecturer and venue for each class
  2. View a list of their classes and class details
  3. View a summary of their attendance so far.

My Details

The section My Details is split into Personal, Demographics, and Next of Kin. Learners can view their personal details.

Choose whether Learners can edit their personal details and/or demographics and/or next of kin details (configured in Learner App settings).

My Messages

Learners can view:

  1. All emails and text messages sent to them
  2. All emails they have sent to your organisation

The inbox “All Messages” contains all messages for that Learner. Each course enrolment also has its own inbox, and there is one inbox for messages at the Learner level.

Finances

Learners can view all their finance-related items if their organisation chooses it (configured in Learner App settings). If the “Show Finances” option is ON, Learners can:

  1. View all invoices, credit notes, payments, and refunds
  2. View their outstanding and overdue balances
  3. Click on an invoice/credit note/payment/refund to view it in Wisenet’s Invoice App
  4. Pay invoices online

Policies and Procedures

Learners can view and download all Policy and Procedure related documents if their organisation chooses it (configured in Learner App settings).