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How To Set Up Learner App

In early 2025 the legacy Learner App will be discontinued and all Learners will be moved to the new Learner App.

Required Access: Portal Admin and LRM Owner

1

Configure your Learner App Settings

You can configure:

  • Site branding
  • The home page welcome message
  • The sections that Learners can see and edit
  • The site name and status, and the Privacy Policy and Terms of Use links.

How to edit New Learner App settings

2

(Optional) Edit the Learner App email templates

The Learner App Email Template manages the invitation email sent to learners when their Learner App account is created.

Template name: Email sent to Learner when their Learner App account is created

You can customise the wording to align with your organisation’s style.

  1. Navigate to LRM > Settings > Email Templates (under Configuration)
  2. Click on the template name to open it.
  3. Adjust the subject line and email body.
  4. Use placeholders from the dropdown for dynamic fields, if required.
  5. Click Save.

Learn More: How to Create and Edit a Message Template | How to see Messages sent to a Learner from Wisenet

3

Test your Learner App by logging in

You must create a test Learner account to log into the Learner App. You cannot use your Wisenet LRM login. To create a test Learner account:

  1. Add a new Learner in Wisenet
    • Give them an email address that you have access to
  2. Give the test Learner access to the Learner app
  3. Send the test Learner a Learner App invitation
  4. Follow the instructions in the email to log in and see what a Learner would see

4

Post the Learner App Link on your website

The Learner App URL is found in LRM > Settings > Learner App [NEW] (under App Settings).

We recommend that you post the Learner App URL on your website under a customised button or link. Examples of how you can word the button / link:

  • Learner App Login
  • Learner Login
  • Log into Learner App