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Logbook

What is the Logbook?

The Logbook stores all your File Notes, Tasks, Messages, Documents, and uReports. Access it from any section of Wisenet by clicking Logbook in the Left Navigation Bar.

The Logbook Timeline displays events based on the timezone of your login device. For example, it will show 11:43 AM in Melbourne, Australia, and 1:43 PM in Auckland, New Zealand.

Pin items in the Logbook to manage your Timeline more efficiently.

The Logbook integrates seamlessly with Learncycles, enabling you to automate and standardize processes in the learner lifecycle by automatically generating documents, tasks, and messages when enrolments meet your custom trigger conditions.

How some customers are using Logbook

Logbooks are essential for our team. It ensures that everyone can assist our students and members without having to go ask someone for information, nor wait for a person to start work for the day, or come back from holidays, as it is all in the logbooks. I love that messages and surveys, etc, sent via the Logbook function in Wisenet are automatically logged for us. We are a small team serving a large student and member base, we need all the increased efficiency and time saving options that we can get our hands on. Logbooks is one of those.” – Alina from Customs Brokers & Forwarders Council of Australia

We use the Logbooks feature for uploading documents as we work from different areas and offices, and by using Logbook everyone with access to Wisenet can see what out clients have done. It is a great way of keeping in touch with our colleagues and clients. We send Emails to clients through the logbook message functionality, and love the templates we can use.” – Dianne from Coastal & Rural Training

Logbook types

All Contact Forms and Application Forms have moved to the Data Submissions page.

Documents and Files

Managing documents is a crucial part of the learner lifecycle. Wisenet ensures document management is simple, transparent, and always accessible. With the Logbook feature, you can upload, download, and generate documents directly within the application using reports.

Learn More? Documents and Files

File Notes

Use File Notes to log information about a record, including general notes, call logs, interactions, document uploads, or document generation with uReport. Add rich text, images, web links, and up to 10 file uploads per note. Create File Notes at the Learner, Course Enrolment, or Unit Enrolment level.

Learn More? File Notes

Tasks

Use Tasks to track activities needed to achieve work-related goals. Assign them to individuals or groups, specify the assigner, set deadlines, and prioritize as needed. Add Tasks manually or automate them with Learncycles based on trigger events. Create Tasks at the Learner, Course Enrolment, or Unit Enrolment level.

Learn More? Tasks

Email Messaging

Use Wisenet to send email messages in various contexts. Explore how the Email Messaging feature can work for you.

Learn More? Email Messaging

SMS Messaging

Use Wisenet to send SMS messages in various contexts. Discover how the SMS Messaging feature can support your needs.

Learn More? SMS Messaging

uReport

Use uReport to easily create and generate document templates, including Credentials, Letters of Offer, Welcome Letters, CANs, Training Plans, and other general templates.

Generated uReports are saved as Logbook File Notes.

Learn More? uReport

Automate with Learncycles

Learncycles are a powerful tool to automate all kinds of processes within Wisenet. Say goodbye to manual repetitive work and let Learncycles do it for you, while your staff work on truly adding value for your Learners.

Learn More: Learncycles