SMS Messaging feature is only available to Wisenet customers who are on our Standard and Premium Editions. By default, the SMS App will be turned OFF in your Connected App feature. However, as a Portal Administrator with LRM Owner access, you can activate the SMS Messaging App within Wisenet LRM.
Required Portal Access: Admin
Required LRM Access: Owner
1
Navigate to LRM > Settings > Integration > Connected Apps
2
Connect
Under the section Available Apps, Click Connect next to SMS
3
Activate
3.1 Enter a From Name. This is the Sender name that appears on the outgoing SMS, i.e. ABC College
IMPORTANT NOTES!
- The From Name field is limited to maximum 11 Characters
- It can be Alphanumerical, however, Alphanumeric Sender ID (aka “alpha tags”) is only supported in Australia. Therefore meaning, Alpha Tags will only appear on AU mobiles
- The From Name should be as close to the business name as possible
- It may take up to one week for the requested ‘From Name’ to be approved
- IMPORTANT! During the approval wait time, SMS will NOT be delivered
- It may take up to one week for the requested ‘From Name’ to be approved
- If you need to change the ‘From Name’, you are required to submit your request to Wisenet Support
- NOTE: The waiting period mentioned above is application for change request too, therefore no SMS will be delivered during that period
3.2 Set a Monthly Usage Limit
3.3 Tick the checkbox to accept the Terms and Conditions for Usage and Charges
3.3 Click Connect
- You will now see the SMS App moved under the section Connect Apps
4
Manage (If required)
Once your SMS App is connected, you have the option to:
- Disconnect the App
- Navigate to LRM > Settings > Integration > Connected Apps
- Under Connected Apps, under SMS App, Click Manage
- Under Status, Click Disconnect App
- Click Save
- Edit the Monthly Usage Limit
- Navigate to LRM > Settings > Integration > Connected Apps
- Under Connected Apps, under SMS App, Click Manage
- In the Monthly Usage Limit box, change the figure accordingly
- Click Save
