Automation – Event Alerts Dashboard

The Event Alerts dashboard now includes automation-related events. This provides greater visibility into automation execution issues, making it easier to identify, investigate, and resolve automation failures.

 

Dashboard Automation Details

Update – Fee Help Eligibility Options

New descriptions have been added to the Fee Help Eligibility dropdown under Scope > Courses > Selected Course Details:
  • Not Fee Help AND Not VSL Eligible
  • VET Student Loans Eligible
  • Fee Help Eligible OR PIR / TEQSA Data

Learner App Upgrade

The mobile timetable experience has been enhanced with subtle UI improvements, offering learners a cleaner and more intuitive interface for managing their study schedule.


learner timetable mobile

Unit Updates (NZ Only)

Unit version numbers are now displayed alongside unit codes across Wisenet (excluding Elements and Staff pages), delivering greater version control transparency.


Unit versions

New Zealand

Venues & Classrooms

The Venues/Classrooms page has been upgraded to the new filtered list view with advanced sorting and filtering capabilities to provide faster and clearer access to essential data.

 

Venues and Classrooms

Debtor Links Update

All finance records – invoices, credit notes, payments, refunds, and write-offs now link directly to the debtor finance page (instead of the learner/workplace account page).

 

Other updates:

  • Added a button “View Learner” or “View Workplace” so the user can still navigate to the learner/workplace account if needed
  • Added links to navigate to Learner/Workplace profile from the debtor details page

Debtor Links Update

Credential Types

To enhance clarity, reporting and compliance, a Credential Type is now required when uploading a new credential template. This ensures better visibility over the types of credentials being issued and supports more structured data management.

 

Available Credential Types:

  • Other
  • Certificate
  • Transcript
  • Statement
  • Letter
  • Card

 

What has changed?

  • New field in Settings > uReports template page to select credential type.
  • Selecting a Credential Type is now mandatory for all new credential templates in uReports.
  • You can optionally update the Credential Type for previously uploaded credential templates.


Credential Types

 

For more details on credential types – See Credential Template Types

 

To learn more about generating credentials – See How To Generate a Credential

Custom Fields in Fee Schedules

Tailor your Fee Schedules with custom fields for greater control and flexibility. You can capture and store additional information such as intake codes, funding references, or any data required for compliance, audits, or internal processes.


Custom Fields in Fee Schedules

Speed Up Your Workflow With Credentials

The latest update to Credentials brings improvements to the structure and processes around generating and managing Credentials in Wisenet. This includes a new flow in how you create Credentials, an improved user experience, and the ability to run credentials for qualifications. Learn more

Bad Debt write-offs

You can now write off bad debts directly using Wisenet Finance.

If you have an invoice that you have created in Wisenet Finance that a learner has not paid, you can write off the total amount or partial amount. Learn more