Introducing Surveys

Wisenet has an integration with SurveyMonkey that allows:

sending a survey to a selected list of Learners from within Wisenet
showing survey statistics (collectors, urls and response)

Benefits of using Surveys in Wisenet:

Obtain timely feedback from Learners and Staff for continual improvement
Customise surveys with your own branding (themes and logos)
Easy reporting and sharing of analysed survey results

How it works

While SurveyMonkey offers a free edition, this edition does not allow integration with other applications and is also limited to the number of questions and responses per survey.

The minimum edition that is required is the Standard Plan.

The SurveyMonkey Plans and Pricing page will help you understand the available options and how to subscribe.

Set Up

Connect your SurveyMonkey Account to Wisenet

Only one SurveyMonkey account can be connected to a Wisenet account at any one time. You need Portal Admin access and LRM Owner access to connect SurveyMonkey to Wisenet.

If you already have a SurveyMonkey account you can use the same account to Set Up the integration in Wisenet.

Navigate to Wisenet LRM > Settings
In the Integration box, Click Connected Apps
Click Connect
Enter your Username and Password
Click Authorize
When you have successfully connected, the page will look as per illustration

Note: Only one SurveyMonkey account at a time can be connected to each Wisenet database. It is not able to be connected per user. SurveyMonkey Enterprise allows you to have access with different permissions for different people in the same organisation.

Create a Survey in SurveyMonkey

SurveyMonkey makes it easy to create a survey from scratch or from a template. Just follow the steps provided from the SurveyMonkey Help Centre to get started.

Use Wisenet’s Quality Indicator Surveys (Previously known as AQTF Quality Indicator Surveys)

1

Add the Learner and Employer Survey Templates to your SurveyMonkey account

Log in to LRM > Reports
On the Left Navigation Bar, Click on Surveys
On the Top Right Corner, Click Add Quality Indicator Surveys
Click Add Learner Engagement Survey and/or Add Employer Satisfaction Survey
- This step will add the Survey Template to your connected SurveyMonkey account and will create an initial collector. If you want to add more collectors, go to STEP 2 below
- IMPORTANT NOTE: Please ensure to only do this once as it will create duplicate surveys otherwise.

NOTE: You will need to have at least the Select Edition of SurveyMonkey for this to work.

2

Set up Collectors

Log in to SurveyMonkey
Choose Collect Responses against the appropriate Learner/Employer Questionnaire survey
Click on New Collector and set up your collectors. Click here for more information (Images are for illustration purposes only)
Then, follow the steps on how to send the survey emails from within Wisenet

Send and Track Responses

You can send a link to a survey collector group directly from within Wisenet. This can be completed individually or in bulk from a Course Offer.

1

Select Survey and Collector

1. Navigate to LRM > Course Offers
2. On the Left Navigation Bar of the relevant Course Offer Page, Click on Enrolments
3. Tick the Tickbox in the first column to select the Learner(s) you want to send the Survey to
4. At the bottom of the list, in the Action Dropdown Menu, Select Send Survey Messages
5. Select a Survey from the Dropdown list of surveys you have previously created in SurveyMonkey
6. Select a Collector from the Dropdown list of Collectors you have previously created in SurveyMonkey

NOTE: If you have selected the wrong Survey or Collector, you have the option to Cancel and re-select from the options by clicking on Cancel and choose another survey

2

Compose Message and Send Survey

Either:
- Use the existing template that you pre-selected, OR
- Customise the Subject and Body section to compose a message, i.e. you may like to add a web link to a Moodle course
  - To get the web link for a survey:
    1. Navigate to LRM > Reports
    2. Click on Surveys
    3. A list of your SurveyMonkey data will be shown, Click +Load collectors next to the relevant Survey
    4. Copy and Paste whichever link you want into your customised message
Click Send – You will get a confirmation that the Survey has been sent and saved in the enrolment logbook(s)
Click OK

3

Track and View Survey Responses for Analysis

Navigate to LRM > Reports
Click on Surveys
A list of your SurveyMonkey data will be shown, Click Analyse Responses next to the relevant Survey
The SurveyMonkey Page will open, Sign into your Account to view survey responses