Queensland Error Codes - Wisenet Resources

When AVETMISS data is submitted to the department it is processed through a number of validations. If the AVETMISS data does not pass a validation an error report is generated.

Error types include:

Contract
AVETMISS (Australian Vocational Education and Training Management Information Statistical Standard)
STAC (State Training Agency Clearinghouse)
VARS (VET Accreditation and Registration System)
DELTA (Direct Entry Level Training Administration)
and LUI (Learner Unique Identifier)

Contract type errors are those that are relevant to your claims made against your Pre-qualified Supplier (PQS) Agreement. These are generated when claims have been made that are not in accordance with departmental policies and agreements.

PQS are encouraged to submit AVETMISS data frequently throughout the month so as to ensure that errors can be rectified before the last working day of the month deadline.

The below information is designed to assist PQS with rectifying their contract type errors. Before seeking advice from your contract manager regarding an error, we encourage you to read these information in conjunction with the pre-qualified supplier and program policies. If you still require assistance after reading these documents, please email your enquiry to supplier.management@det.qld.gov.au

Error Codes

Error Code	Description	Explanation	How to Fix
846	Invalid Apprentice/Trainee Registration number supplied	Missing Registration number for the name of the Learner provided in the report	Check the Contract/Training Schedule assigned to each Learner's Unit Enrolment and update accordingly.
875	State funding not approved – Previously held qualification	The Supplier has claimed for training and assessment services where the student has been identified as ineligible for funding under the Program as they already hold a qualification at the same or higher AQF level to that which they are now undertaking	As the student is ineligible to attract government funding the Supplier should remove the fund source code and contract number and report the training and assessment as fee for service. If the student completed the Certificate III or higher qualification whilst at school, evidence to support this should be emailed to supplier.management@det.qld.gov.au.
876	AISS search not conducted	The Provider has not conducted an eligibility search in Apprenticeships/All Students Info – Self Services. (AISS) tool/search facility to help confirm student eligibility for the Program.	The Supplier should conduct an eligibility search for the student. AISS can be accessed via DETConnect. Note: AISS search must not have been conducted more than 30 days prior to enrolment
32010	Delivery mode identifier is Missing	The Provider has not reported a Delivery mode identifier.	Data should be rectified to show the correct Delivery mode identifier.
33021	Withdrawn with no student registration cancellation or SRTO change recorded in DELTA	The Provider has claimed a “40” Withdrawn/Discontinued with participation outcome for which payment is only due when either the Training Contract is cancelled, withdrawn or there is a change of SRTO recorded in DELTA.	A registered training contract may be cancelled either when the parties mutually agree, or in certain circumstances, by the Department of Employment, Small Business and Training or its agent. Refer to https://training.qld.gov.au/apprenticeshipsinfo/informationresources/Documents/infosheets/is41.pdf for information regarding cancellation of an apprenticeship or traineeship. If there has been a change of SRTO, Change of Supervising Registered Training Organisation (SRTO) form must be completed and returned as advised in the form.
34010	Invalid Fee Exemption/Concession Type Identifier supplied	The Provider has reported a Fee Exemption/Concession Type Identifier other than “N” or “C”	Data should be rectified to show the correct Fee Exemption/Concession Type Identifier. This field must have either N or C and cannot be blank.
34018	Student’s residential postcode is not in Queensland	The Provider has either:- - not reported a residential postcode for the student; or - reported a residential postcode for the student that is not in Queensland making them ineligible for the Program.	- Evidence to support the student resides in Queensland in accordance with the Pre-qualified Supplier Audit Evidence Requirements should be emailed to supplier.management@det.qld.gov.au. - Data should be rectified to show the correct postcode. - If the student does not reside in Queensland, the student is ineligible for funding and should be reported as fee for service.
34002	Withdrawn with no "Hours Attended" reported	The Provider has reported an outcome = 40 and Actual Hours = 0 for units withdrawn without participation	Remove the outcome against the unit enrolments as 'Units withdrawn without participation' need not be reported to DET
34003	Your organisation was not the nominated SRTO in DELTA for the module/competency start and end dates	Payments under the User Choice program will only be made against the validated outcomes if the Provider claiming payment is the nominated SRTO in DELTA for the Participant being claimed. Providers can only be paid for training where the start and end date falls within dates where you are shown as the nominated SRTO in DELTA.	The Provider is to check that the dates of training being reported are correct as per the Participant’s records. If they are correct the Provider is to ensure that training is only delivered where they are the nominated SRTO against the Participant’s Training Contract. If your organisation is not the nominated SRTO, you need to arrange for the employer to contact their local Training Queensland Regional Office on 1800 210 210 and complete a ‘Change of SRTO’ form.

Error Codes

Further Reading References