Onboarding: Extend

The fourth stage of your Onboarding is referred to as Becoming Operational: Extend

In this stage you will learn about the additional layers and features available in Wisenet to help you capitalise on your account. Not all of these features will be required for reporting for your Organisation however, we recommend that you read over the resource to see how this could benefit you. They can assist with processes and ensuring all information is up to date and ready.

In Onboarding: Extend  you will discover: how to add locations, record staff details, link enrolments to workplaces, monitoring Agents for international Learners and how to create timetables.

Please allow approximately 2-3hrs to go through these areas. This time will depend on the size of your organisational requirements however, it can be completed in sections.

At any stage you can go back to the Onboarding Page

Some steps have country specific instructions and those steps are labelled with a FLAG icon in a grey message box identical to this message box. Simply follow the NOTES if/when applicable.


Navigate to LR


App Settings

App Settings in LRM enables you to control information and settings on your Trainer App, Learner App, return email addresses etc.

Here you will learn how to:


Letter of Offer

A Letter of Offer (Offer Letter) is a document which outlines the Courses offered to a Learner, the study period, fees and payment schedule. You can create, customise and manage your Letter of Offer templates in Wisenet.  Generated Letters of Offer are saved against the Learner record and can be sent out as required. This is not mandatory and may not apply to your delivery.

Here you will Learn:

How to set up Letter of Offer

How to use Checklists 



Workplaces can be used for tracking details for any type of employment or training based organisation.

Here you will learn:

  • What is a Workplace
  • How to Add and Edit Workplaces
  • Link Learners to Workplaces

Discover more about Workplaces

NOTE: If you are NOT delivering training in Australia, then this step is mandatory. Only use Workplaces if it is applicable to your Learners.



This feature is mainly designed to accommodate requirements for International Learners and Agents.

Here you will learn:

  • Manage and record sales agents and their referral learners including promotions and commission
  • Link Agents to Learns and Course Offers

Discover more about Sales



Timetables are a useful way of recording attendance. This is required for some reporting purposes. 

Here you will learn:

  • Add a timetable
  • Record and  Monitor attendance

Learn more Timetables



This is an area that requires time, attention and constant referral. It is the responsibility of the Training Institution/Organisation to stay up to date with reporting and compliance requirements and changes. Wisenet has endeavoured to make this aspect as simple and easy as possible.

Please take your time to read through the various compliance requirements that may apply to your delivery.

Becoming Operational: Details is now Completed

We hope you enjoyed discovering more features of Wisenet and how you can utilise them for delivery in your organisation.

You now know how to:

  • Update your Portal settings
  • Create a Letter of Offer
  • Add Workplaces
  • Use Sales feature
  • Create Timetables
  • Monitor Attendance
  • Update your compliance fields
Next: Becoming Operational- Communicate

You are now ready for the next step of Onboarding.

Becoming Operational- Communicate

Related Articles


Was this Resource helpful?