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How To Remove or Change an Agent from a Course Enrolment

A Course Enrolment can only be attached to one agent and promotion.  If you need to remove an Agent or change an Agent from a Learner’s Course Enrolment, you will need to follow these steps below.

Before you begin:

Required Knowledge: Agents

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  1. Open the relevant Client’s details page for the learner you wish to attach
  2. In the Enrolment section of the client page, Click on the name of the relevant Course Offer
  3. On the Left Navigation Bar, click Agents
  4. Click Delete
    • A message will now appear advising that the agent has been removed
  5. Click Continue

To change an Agent for a Course Enrolment:

  1. Remove the existing Agent from the Course Enrolment as shown in the steps of how to remove agent
  2. Then, link a new Agent to the Course Enrolment

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