A Course Enrolment can only be attached to one agent and promotion. If you need to remove an Agent or change an Agent from a Learner’s Course Enrolment, you will need to follow these steps below.
Before you begin:
Required Knowledge: Agents
1
Navigate to LRM > Learners (Clients)
2
- Open the relevant Client’s details page for the learner you wish to attach
- In the Enrolment section of the client page, Click on the name of the relevant Course Offer
- On the Left Navigation Bar, click Agents
- Click Delete
- A message will now appear advising that the agent has been removed
- Click Continue
To change an Agent for a Course Enrolment:
- Remove the existing Agent from the Course Enrolment as shown in the steps of how to remove agent
- Then, link a new Agent to the Course Enrolment