Getting Started: Provider Information Request (PIR)

The collection for Provider Information Request (PIR) is undertaken to ensure key data is available on all Higher Education Providers to help inform a risk-based approach to regulation of the sector. The Tertiary Education Quality and Standards Agency (TEQSA) uses this information to minimise the reporting burden on providers associated with regulatory processes, such as renewal of registration.

 How does it work?

As a Higher Education Provider you are required to report on both Student and Staff data.  Before you begin, learn about:

Have you already registered and have your own Log On ID and Password to report with HEPCAT and access HEIMS Online? They are the two applications that you will use to report, check and certify your PIR data.

If you haven’t registered yet, complete and submit the PIR Access Request Form

Wisenet has an integration service with HEIMS Admin so you can check and allocate CHESSN numbers without having to log in separately to HEIMS Admin. This service needs to be enables in Wisenet.

Enable HEIMS Admin and CHESSN integration

The eCAF (Electronic Commonwealth Assistance Form) process has been improved thanks to the introduction of the new Government eCAF system. The system is designed to simplify the process for getting Learners to complete their Commonwealth Assistance Form.

Enable eCAF integration

Prior to creating Course Offers you need to indicate which Courses are for FEE HELP and decide which Course Offer structure you are going to use.

How to Mark your FEE HELP Courses

Adding a Course Offer for FEE HELP follows the same process however, ensure that any additional AVETMISS fields are entered and the Course Offer Name and Code is easily identified as FEE HELP.

Add a Course Offer

Units of Study is important for FEE HELP delivery as it allows for groups of Units and Competency.

Add Units of Study

1.Follow the steps for enrolling a learning ensuring that all relevant fields for FEE HELP Learners have been completed.

How to Enrol a Learner

Learn More? FEE HELP Files and Fields

2. After the 2 day cooling off period has passed the Learner details can be sent to eCAF

Send enrolment to eCAF

3. Generate Invoice

If  you have set up your CANs and Invoices these should generate automatically.

How to generate CANs and Invoices

PIR Errors and How to Fix (Page Coming Soon…)


Invoices / CAN

Further Reading References


HEPCAT Support

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