Getting Started: FEE HELP (FH)

FEE HELP (FH) is a government initiative that allows eligible Learners to pay part or all of their course tuition fees via a government loan known as FEE HELP Assistance.
If a Learner accesses FH Assistance, the government will pay their tuition fees directly to the RTO. The Learner will then be required to pay the loan and a loan fee back to the government.

Only FEE Help providers can offer FEE-HELP assistance to eligible Learners.

 How does it work?

There are a lot of requirements and restrictions around FEE HELP Loans and it is important to know the details.

How FEE HELP Loans Work

Wisenet has an integration service with HEIMS Admin so you can check and allocate CHESSN numbers without having to log in separately to HEIMS Admin. This service needs to be enables in Wisenet.

Enable HEIMS Admin and CHESSN integration

The eCAF (Electronic Commonwealth Assistance Form) process has been improved thanks to the introduction of the new Government eCAF system. The system is designed to simplify the process for getting Learners to complete their Commonwealth Assistance Form.

Enable eCAF integration

Prior to creating Course Offers you need to indicate which Courses are for FEE HELP and decide which Course Offer structure you are going to use.

How to Mark your FEE HELP Courses

Adding a Course Offer for FEE HELP follows the same process however, ensure that any additional AVETMISS fields are entered and the Course Offer Name and Code is easily identified as FEE HELP.

Add a Course Offer

Units of Study is important for FEE HELP delivery as it allows for groups of Units and Competency.

Add Units of Study

1.Follow the steps for enrolling a learning ensuring that all relevant fields for FEE HELP Learners have been completed.

How to Enrol a Learner

Learn More? FEE HELP Files and Fields

2. After the 2 day cooling off period has passed the Learner details can be sent to eCAF

Send enrolment to eCAF

3. Generate Invoice

If  you have set up your CANs and Invoices these should generate automatically.

How to generate CANs and Invoices


Invoices / CAN

Further Reading References


HEPCAT Support

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