Overview
Each business has their own unique DNA and hence will have variances in their BI Reporting goals and outcomes. Ultimately you are trying to determine what actions you need to implement within your business. You then work backwards from here to determine what insights and data are required to make informed decisions.
It is important to spend a lot of time in this phase to ensure that you spend time solving the right problems.
The follow use cases are designed to spark ideas and are broken down into education functional areas.
Enrolment Insights
Key Metrics
- Total enrolments
- Enrolments by program
- Enrolments by demographics (age, gender, location)
- Enrolment trends over time
Visualisations
- Line graphs showing enrolment trends
- Pie charts showing enrolment distribution by program or demographic
- Maps showing geographic distribution of enrolments
Actions
- Identify high-demand programs
- Target marketing campaigns
- Adjust course offerings
Student Performance Insights
Key Metrics
- Average grades
- Completion rates
- Assessment results
- Time-to-completion
- Job placement rates
Visualisations
- Bar graphs comparing performance across programs or cohorts
- Scatter plots showing relationship between grades and attendance
- Heatmaps showing student progress
Actions
- Identify at-risk students
- Identify courses or assessments that may require reviews to improve outcomes
- Provide targeted support
- Evaluate program effectiveness
- Inform curriculum changes
Student Satisfaction Insights
Key Metrics
- Overall satisfaction scores
- Satisfaction with instructors
- Satisfaction with facilities
- Net Promoter Score (NPS)
Visualisations
- Gauge charts showing satisfaction levels
- Word clouds highlighting common feedback themes
- Sentiment analysis charts
Actions
- Address areas of dissatisfaction
- Recognise high-performing instructors
- Improve communication with students
Resource Utilisation Insights
Key Metrics
- Classroom utilisation rates
- Equipment utilisation rates
- Instructor workload
- Cost per student
Visualisations
- Heatmaps showing classroom or equipment availability
- Gantt charts showing instructor schedules
- Line graphs showing cost per student trends
Actions
- Optimise scheduling
- Reallocate resources
- Identify cost-saving opportunities
Financial Performance Insights
Key Metrics
- Revenue by program
- Expenses by category
- Profit margins
- Student loan default rates
Visualisations
- Bar graphs comparing revenue and expenses
- Pie charts showing expense breakdown
- Line graphs showing profit margin trends
Actions
- Adjust pricing strategies
- Control costs
- Identify profitable programs