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Onboarding: Communicate

The fifth stage of your Onboarding is referred to as Becoming Operational: Communicate

In this stage you will learn how to improve and create consistency when communicating with your Learners through Wisenet. This stage is not targeting reporting or compliance requirements however, it is designed to help you streamline your processes and improve efficiency within your organisation.

In Becoming Operational Communicate you will discover: how to welcome new Learners, generate credentials, keep track of progress and tasks, and how to record communications.

Time Allocation: Please allow approximately 2-3hrs to go through these areas. This time will depend on the size of your organisational requirements however, it can be completed in sections.

At any stage you can go back to the Onboarding Page

1

2

uReports

uReports are a mixture of generic templates for you to customise and issue in bulk to Learners.

Here you can learn how to:

  • Customise a template
  • Welcome the Learner
  • Generate credentials
  • Create Training Plans

Discover more about uReports

3

Messages

This features allows you to create templates that function in a similar way to emails; allowing your staff to communicate the same messages to their Learners. This could be a welcome message, late notice, warning message etc. 

Here you will learn how to:

  • Create a message
  • Different ways of sending a message
  • How to view sent messages

Discover more about Messages

4

Tasks

There are many tasks that need to be completed along the enrolment process and over the course of a year for reporting. Tasks are a useful tool to keep track of these requirements.

Here you will learn how to:

  • Create and View Tasks
  • Assign Tasks

Discover more about Tasks

5

Logbooks

All of this communication via uReports, Messages, Tasks etc is recorded in Logbooks. This allows for information to be stored and accessed in the one location. You can even upload a Student Handbook for Learners to access.

Here you will learn:

  • Where to view entries
  • Upload documents

Discover more about Logbooks

Becoming Operational: Communicate is now Completed

We hope you enjoyed discovering more features of Wisenet and how you can utilise them for delivery in your organisation.

You now know how to:

  • Create different uReports
  • Modify and send Messages
  • Use Tasks
  • View correspondence via Logbooks
Next: Grow- Connect

You are now ready for the next step of Onboarding.

Grow your Business- Connect

Onboarding

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